Frequently Asked Questions
Welcome to our Frequently Asked Questions page! Here, you’ll find answers to the most common questions about our tours, booking process, accommodations, and more. Whether you’re curious about what to pack, how to customize your trip, or what’s included in our tours, this section has you covered. If you have additional questions, please don’t hesitate to reach out to us directly.
General Tour Questions
What kind of tours do you offer?
We specialize in luxury adventure tours, blending thrilling activities, cultural exploration, and relaxation. We also offer custom tours for special interest groups, such as foodies, photographers, and more.
What’s included in the tour package?
Our tours include luxurious accommodations, transportation, most activities (with some optional extras), and two meals: the introductory dinner and the final dinner.
Are your tours suitable for older travelers?
Yes! Our tours are designed to be enjoyable for travelers of all ages, including those in their 60s and 70s. Activities range from adventurous options like cave tubing to more relaxing experiences like lounging by the pool or the beach. The choice is yours!
Are custom tours available?
Yes, we offer customized tours for special groups, including culinary enthusiasts, photographers, and more. We also create bespoke experiences for weddings, anniversaries, and other milestone celebrations. Let us know your interests or special occasion, and we’ll tailor the experience accordingly.
How many people are in each group?
Our tours are limited to 18 guests or fewer, ensuring a personalized, comfortable experience for everyone.
Booking and Payment
How do I book a tour?
While our online booking system is currently under development, you can book by contacting us directly via phone or email. We’ll guide you through the booking process and confirm your reservation.
Is a deposit required to reserve my spot?
Yes, a deposit is required to secure your booking, with the remaining balance due 30 days before the tour start date.
What payment methods do you accept?
We currently accept major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers.
What is your cancellation policy?
Cancellations made 60 days or more before departure will receive a full refund, minus the deposit. Cancellations within 60 days of the tour start date may incur partial refunds, depending on the timing and circumstances.